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Michael D. Baker (MDB)

MDB is a communications company in Washington DC that has contracts with 17 federal agencies including the National Institutes of Environmental Health Sciences (NIEHS). The NIEHS has created 19 Disaster Preparedness and Response training tools available as booklets, PDFs Or PowerPoint's in many different languages including English, Spanish, Vietnamese and Haitian Créole. The training tool booklets can be ordered as printed copies on the NIEHS website that are available in limited quantities.

Goal

  • Offline first approach so the programs can be accessed with no internet access on mobile devices.
  • Direct easy access to content through a branded app.
  • User-friendly navigation for a large library of content and provide users the ability to bookmark content they require at point of need.
  • Multilingual.
  • Push updates to users in real-time.
  • Measure engagement.

Challenge

The 19 Disaster Preparedness and Response training tools are 90 slides long on average and cover a wide range of topics that are difficult to find on the NIEHS website. MDB wanted to improve access to these programs and elevate the user experience to improve engagement.

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